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G4S DWP Bulletin No7 Oct 2020- Extended Working Hours

I’m writing to update you on the consultation between GMB and G4S regarding extended opening hours for Job Centre’s. G4S have confirmed DWP are currently looking to open around 300 buildings for additional hours on a Saturday only, the extended evening opening times have been paused until March 2021.

GMB first asked G4S to focus on incentivising staff to work additional hours and seeking volunteers in the first instance.

Secondly, that unsocial hours should be paid and rewarded as unsocial hours, i.e they should attract an additional payment. If you are being asked to spend extra time away from family or having to spend more of your leisure time in work, this needs to be properly compensated.

However, G4S are, at present, not willing to offer enhancements for unsocial hours (i.e evenings, weekends or overtime)

This isn’t acceptable to GMB and we are calling on G4S to renegotiate a better deal for our members with the DWP. 

DWP staff agreed to work extended opening hours as part of previous pay negotiations in return for a pay rise above the public sector pay restraints at that time, DWP staff would also receive enhanced rates for working overtime hours.

GMB believe G4S staff should be appropriately compensated too.

Third, when rostering staff to work extended hours, due consideration must be given to any protected characteristics under the Equality Act (e.g disability / religious beliefs / age)

We will also be calling on G4S to ensure a fair working pattern where staff are not excessively / repeatedly being rostered a Saturday (unless they volunteer to do so)

We will keep you updated on these ongoing negotiations and members of your local negotiating team will be visiting workplaces over the coming weeks to discuss with members in more detail.

Nadine Houghton

GMB National Officer


Posted: 9th October 2020

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